Thanks to the availability of countless tools, project management has become easier than ever. Project management tools improve planning and scheduling, guarantee better team collaboration, enhance productivity, and increase the efficacy of task delegation. 

Trello and ClickUp are two of the most popular tools in project management today. They’re used by thousands of businesses, teams, and individuals worldwide. They’re known to have similar features but also have different sets of strengths and weaknesses, depending on your needs and goals. 

So, which tool is more apt for your business? This article will answer that question as it’ll compare Trello and ClickUp based on certain features.

Trello Vs. ClickUp: The Basics

Trello has been in the market for decades. It’s a versatile project management platform that uses boards, cards, and lists to organize tasks. Users can create projects, break those projects into smaller tasks, and build a workflow with a prioritized list to complete those projects. Users can also determine the progress of the projects through Trello’s appealing workflow layout. 

ClickUp is a new player but has already taken the project management industry by storm. It aims to replace Trello and other similar apps on the market as it’s designed to be an “all-in-one” project and work management software. It provides workflow templates and allows users to customize their workflow layout. It also boasts management tools and reporting features.

Trello Vs. ClickUp: A Side-By-Side Comparison

Trello and ClickUp are designed to help teams easily manage projects, but how they do it differs. One is known for its Kanban board, while the other is for its customization options. 

In this section, we’ll do a comparative analysis of Trello and ClickUp by assessing how each performs the following features:

• Customer Service
• Ease of Use
• Integrations
• Mobile App
• Pricing
• Reporting
• Time Tracking

Customer Service

Trello and ClickUp offer different channels for users to receive assistance. However, neither of the two provides phone support — which is quite surprising given the size of these platforms. 

If you encounter issues when using Trello, you need to submit a customer support request with the form on Trello’s site or email. Trello also offers an extensive knowledge base that contains hundreds of help articles, which you can access and use for assistance. It also offers over ten on-demand webinars that cover Trello basics, automations, and more. 

ClickUp also requires users to email or contact customer support using a form on its site. One thing that differentiates ClickUp from Trello and other software in this category is its live chat. This feature isn’t as common in project management tools. 

ClickUp makes it easier for users to get help because it has a private Facebook group, live and on-demand webinars, and a YouTube channel. You can also sign up for ClickUp University and choose from more than 20 self-paced classes. 

The winner: ClickUp

Ease of Use

Trello is more user-friendly and intuitive than ClickUp. Trello uses Kanban boards, which are generally easier to understand. Even non-technical and first-time users can learn how to manage projects and use the boards on Trello after navigating through the platform for minutes. 

ClickUp has a steep learning curve because it has several features and is highly customizable. Because of these, expect that the onboarding period will be longer (and more challenging, depending on how tech-savvy your team members are) if you use ClickUp.

The winner: Trello

Integrations

Trello and ClickUp integrate more than 50 apps. Regardless of which platform you decide to use, you can integrate it with Zapier and access thousands of additional apps. 

Both Trello and ClickUp also integrate with the most common apps used by teams, like Slack, GitHub, Google Drive, and more. 

The winner: It’s a tie between Trello and ClickUp again.

Mobile App

Project management is still possible when you’re on the go with Trello and ClickUp. Both offer mobile apps, which you can download on Apple and Android devices. 

Users of the Trello app love its visual appearance and overall simplicity. However, some mention that the app is buggy and has limited capabilities. As a result, the Trello app is better used for viewing project details and adding cards, not for using automations and templates.  

The ClickUp app comes with an offline mode, which allows users to view tasks even without an internet connection. Updates made offline are automatically synced to the app once the user is back online. To learn about the limitations of the app’s offline mode, click here. 

The ClickUp app also excels in listening to feedback from users as it constantly rolls out new features and fixes.

However, some users are unhappy with the ClickUp app’s cramped user interface (too many details on one page) and awkward navigation (a cramped user interface makes it challenging to navigate the app). The app also doesn’t offer the same features available in the desktop version of ClickUp.

The winner: The number of issues in the ClickUp app makes it challenging to use it. Because of this, Trello wins this round.

Pricing

Fortunately, both Trello and ClickUp offer several membership tiers and free plans. As of March 2023, membership pricing for both software are as follows:

Trello	Plan	ClickUp	Plan
Free	$0	Free Forever	$0
Standard	$5	Unlimited	$5
Premium	$10	Business	$12
Enterprise	$17.50	Business Plus	$19
		Enterprise	Custom-made, requires users to contact customer support

Trello’s Premium and Enterprise plans are cheaper than ClickUp’s Business and Business Plus plans. However, you might end up paying more with Trello if you use Power-Ups. These are apps that provide additional integrations and features to Trello. 

For example, you can purchase Trello Power-Ups to track cross-collaboration tasks, automate tasks, or allow users to vote on cards. Power-Ups created by Trello are free, but most third-party Power-Ups cost at least $1 per month per user.

The winner: It’s a tie between Trello and ClickUp. Trello is cheaper, but users would pay for Power-Ups to enjoy the same features available on ClickUp.

Reporting

Want to be up-to-date with your team’s progress? Choose a project management tool that has reporting features, like Trello and ClickUp.

Under Trello’s Premium and Enterprise plans, you can access a dashboard where you can view different project data, like the number of cards assigned per team member. You can also maximize Power-Ups for more in-depth analytics, like burndown and Gantt charts. 

ClickUp offers advanced, real-time reporting features to all its users, although this feature is limited in the Free and Unlimited plans. The platform also supports over 50 widgets, which you can use to build a customized reporting dashboard and provide data for your preferred activities. 

Users under ClickUp’s Free plan can export project data in CSV format and use it for Google Sheets, Microsoft Excel, and other similar apps. However, users on ClickUp’s Free and Unlimited plans can only export five data per view. By contrast, only Trello users with Premium plans can export data in CSV format.

The winner: ClickUp wins this round because of its generous exporting capabilities and extensive reporting options.

Time Tracking

Trello and ClickUp have time-tracking tools that allow you to track the number of hours team members spend on tasks. However, this feature isn’t built into Trello — you’ll need to use a Power-Up to track time. This entails additional fees.

ClickUp has a native time-tracking feature available for all membership plans. With this feature, you can track time from ClickUp’s desktop app, web browser (using ClickUp’s Chrome extension), or mobile app. 

ClickUp users also have the option to create customized time sheets and run time tracking reports. For example, tracking time estimates of tasks and comparing them to the actual time spent on completing tasks. 

If you’re using a different time-tracking tool, don’t fret, as you can integrate it with ClickUp. This means team members can continue using a time-tracking tool they’re already familiar with alongside ClickUp.

The winner: ClickUp wins this category because the time-tracking feature isn’t built-in into Trello.

Summary 

Excited to know which project management software is better in terms of features? Find out from the table below:

Feature	Trello	ClickUp
Customer Service		🏆
Ease of Use	🏆
Integrations	🏆	🏆
Mobile App	🏆
Pricing	🏆	🏆
Reporting		🏆
Time Tracking		🏆

Trello Vs. ClickUp: Which Tool Wins?

Trello and ClickUp have differences but are equally excellent tools. Trello is best for smaller teams and freelancers who want a straightforward and hassle-free project management tool, while ClickUp offers a broader range of features, perfect for businesses and individuals who want a powerful tool and doesn’t get intimidated by a complex interface.  

Ultimately, your choice of project management software should depend on your budget, the flexibility you need in your software, and the tech-savviness of your team members.